Home / What to Say When

What to Say When

The right words for real moments

Five natural phrases for each situation, a few small changes that sound better, and a short example conversation. Read one, say the phrases out loud, and use one this week.

Disagree in a meeting
Say no to an idea calmly, without sounding rude or giving in.
Call the bank about a problem
Explain the problem clearly, ask the right questions and leave with a next step.
Internet problems on a video call
Handle frozen screens and broken audio calmly, so the call can carry on.

Disagree in a meeting

Call the bank about a problem

Internet problems on a video call

Get a new word every other day